The Standard — Support

Need help? Email [email protected]. We usually reply within 48 hours.

Frequently Asked Questions

How do I cancel my subscription?

On your iPhone, open Settings → [your name] → Subscriptions → The Standard → Cancel. You’ll keep access through the end of your current billing period.

How do I restore a previous purchase?

Open the app, go to Profile → Settings → Restore Purchases. Use the same Apple ID you bought the subscription with.

How do I delete my account?

Open the app, go to Profile → Settings → Delete Account. This permanently removes your account and all of your data from our servers. The action is immediate and cannot be undone.

Does the free trial charge automatically?

Yes. The annual plan includes a 3-day free trial, and your Apple ID is charged automatically when the trial ends unless you cancel at least 24 hours before it expires. You can cancel anytime from your iPhone’s Subscriptions settings.

My data isn’t syncing — what should I do?

Make sure you’re signed in. If you’re using anonymous mode, your data lives only on this device. Sign in (Profile → Settings → Sign in) or upgrade your anonymous account to sync your progress across devices.

How do I change my reminder time?

Open the app, go to Profile → Settings → Notifications and pick a new daily check-in time. Make sure notifications are enabled in iOS Settings → Notifications → The Standard.

How do I report a bug or request a feature?

Email [email protected] with a description and, if you can, a screenshot or a short screen recording of what you’re seeing.

How is my data protected?

We use HTTPS in transit, server-side encryption at rest, and row-level security so each user can only access their own data. We don’t sell your data, we don’t run ads, and we never use your habit content to train AI models. Full details in the Privacy Policy below.

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